Archie Brothers Cirque Electriq Penrith

Everyone were really helpful and know their craft well. My son, his friends, and even the parents were amazed and enjoyed the party! Some already told me that they are going back to Archie Brothers Penrith with their friends and family. Truly, it was such an unforgettable event and I am so thankful for all of the staff that catered and made the event extra special! Thank you!

Was a great experience. Jewels at the reception was fantastic. Great hospitality and just a genuine person who made the night fantastic. Bar service was average though. Except for Trent he was great and engaged with the people he served. The one with the brace on her wrist was super polite too. Engaged with my friends and I when being in the venue. The person in the redshirt on the bar seemed hostile or stressed about being in the bar. 15 minutes to make two drinks isn’t great. Other than that everything else was good. Hot Sauce needs to be hot though.

I recently had the pleasure of visiting Archie Brothers Penrith with a group of friends, and I must say, the experience was absolutely fantastic! The level of customer service we received, including the friendliness and accommodation provided by the staff, particularly Kayla, made our visit even more enjoyable. From the moment we arrived, we were greeted with warm smiles and a welcoming atmosphere. Kayla, along with the rest of the staff, made sure that our group felt comfortable and attended to. She was incredibly friendly and accommodating, ensuring that we had everything we needed to have a great time. Kayla's friendly and approachable demeanor made us feel like valued guests. She effortlessly interacted with our group, ensuring that everyone felt included and had an amazing experience. Her positive energy and willingness to go the extra mile were truly commendable. The venue itself was incredible, offering (not a very wide range) games, rides, and activities suitable for all ages. The atmosphere was vibrant and lively, creating a fun-filled environment that added to the overall excitement.

Have been to Archie Brothers a few times over the last few months and have always had the best time. We’ve now done the arcade, the putt putt and the bowling and it’s not only affordable for our family of 5 but also so enjoyable. A special mention to Ilona who always greets us with a huge smile and makes sure we have a great time.

We have had great service from all staff when visiting except on one occasion when one of the kitchen staff was very short and abrupt after we asked for bbq sauce he wasn’t happy about that and returned with attitude clearly not impressed that I refused to pay the $1 for a squirt of sauce after having already paid for our meals that included sauce, no preference was asked and it was assumed what we wanted, he put the sauce down on the table, wouldn’t look at us even when trying to say thank you, the kind of behaviour that should never be directed towards customers, we spoke in a respectful manner and certainly did not receive the same treatment back. The family meals have also been taken away so it cost more to get essentially less food from the last time we were here. I discussed the issue with another staff member who handled the situation very well and was quite empathetic and understanding of our experience and was very professional. We will bring our children back again but hope not to experience the same rudeness from the kitchen staff.

Everyone were really helpful and know their craft well. My son, his friends, and even the parents were amazed and enjoyed the party! Some already told me that they are going back to Archie Brothers Penrith with their friends and family. Truly, it was such an unforgettable event and I am so thankful for all of the staff that catered and made the event extra special! Thank you!